Reviews
Zach came out to perform annual maintenance on our filtration system. He's very knowledgeable and efficient and did a great job taking care of the system. He even stopped back by at the end of his shift to check on a potential problem and quickly fixed that as well.
The team at American Pump are just wonderful. The office staff in getting the time booked, the ability to email in water test results and email with the technician ahead of the visit, and then the visit itself. It turned out we didn't have a problem with our filtration system, we had a valve that left open meaning the water bypassed the filtration. A different tech would have tried to sell us $$$$$ but American just closed the valve, retested the water to make sure it was correct, and headed on out - no cost. WOW! No one acts like that anymore these days - real true customer service.
Zach was very efficient in diagnosing and repairing our issue. We were very pleased with the service we received.
Zack found an issue with a worn out piece in my filtration system that in the long run would shorten the life of my pump. Quickly fixed during my scheduled maintenance.
Appreciate the great service!
Trey come out and diagnosed the issue we where having and was very informative and educated me on how our system works and eased our concerns!
Great customer service, which is rare these days. I called for service and they responded promptly and took care of my well problem the same day.Thank you for the professional experience.
Very reliable and Zach has always done a great job. Very respectful and office staff is friendly and helpful. I think I overall pricing is in line within the industry. Happy with what they do a quarterly.
Very fast response, came over and assessed both our controller and pump. Technician judged the pump to be the problem, told me why and what the next steps were. Outstanding experience.
I receive prompt and professional service. I believe the service on my water filtration system is excellent.Zack does a great job.
Quick response time, and thorough system inspection, maintenance, and repairs are the usual with American Pump and Drilling. I highly recommend this company.
