Reviews
Technician arrived on time as scheduled (actually few minutes early!). Although this was first time American serviced our well and complex water treatment system, the technician was very knowledgeable and did a great and thorough job! In addition to servicing the treatment system, the technician found a leak in a corroded pipe underneath the well pressure tank (the source of moisture in the well house for years that was assumed to be condensation) and videotaped the leak. Repairs were made by Arcadia next day and well house is now completely dry. Water quality post servicing is very good. Very happy with results of first service provided by American!
They were absolutely amazing and great customer service.
The installation process was a positive experience. The guys were friendly and explained use of the system very well. The installation was neat and clean. I haven't been able to try the water due to a lack of plumbing. I'm looking forward to it.
I wouldn't use any of the competitors. These folks are 5-Star from start to finish!
Their service person, ***, was exceptionally nice, very competent and did a great job maintaining our water softener/filter. He took the whole thing apart and figured out what the problem was and gave me good instructions on how to change the filter. He even left us an extra filter.
Wonderful experience with Chuck and Eric installing a new hot water heater for a large house. They looked at all the systems in our new(er) house and determined separating domestic hot water and radiant heat floors were the more efficient, reliable old school technology to suit our needs, rather than the modern and popular combi units perferred by some plumbers. Sometimes its better to go backwards to go forward. We had bids from 3 reputable Olympia companies and American Pumps price and timing were what worked best for our family. Highly recommend.
