Reviews
I gladly give American Pump and Drilling a five star rating. I know the word awesome seems to be used a lot these days but this company truly deserves the title. Our situation went from not having any water in the house-because of what another company had messed up on and couldn't get back to fix it for two weeks-to having these guys come out and in a very short time setting us up with a whole new well water system. I love having constant water pressure now and highly recommend it for an upgrade to anyone on a well. Our first call (thanks Tiffany) to these guys proved they really care and brought Shane out the next day, on a Saturday! He did some thorough testing to troubleshoot and was a pleasure to deal with. Then came the installation team-Eric, Chuck and Zack, anybody needing plumbing done will be really lucky to get these three guys. We were so very very pleased with how clean they worked, their knowledge, their competence, their upbeat attitude and how patiently they answered questions and explained what they were doing--what a fantastic team! We congratulate the owner of this company in hiring so well and thanks for the expedient service to our emergency.
Joe is amazing. A truly helpful company. Thank you.
I was amazed at the speed of service. The knowledge of the team that arrived; Tray, Gene, Josh, and Zach were friendly and shared a wealth of information. The problem was diagnosed, and repaired quickly. They had to brave the worst rain we have had for many days and did so graciously. Thank you, I highly recommend this company if you need work on your water system.
Our well inspector, Joe Greene, was very informative and down to earth. He explained the reasoning behind needing a new pump and showed me the data to explain why he recommended replacement. I really appreciated his knowledge and insight!
Prompt, friendly, communicative, knowledgeable ????
Great company to work with! Always on call, pleasant and easy to work with.
Joe Green of American Pump and Drilling recently completed our annual well maintenance. He is consistently and reliably professional, pleasant and highly skilled. He adds tremendous value to a company that is accessible, affordable and focused on serving clients.
Extremely experienced, kind, fast, and generally helpful.
Tech *** ****** arrived on time, was friendly, completed job quickly and provided a thorough explanation of work done:
We have had great experiences with American Pump and Drilling (APD). The first time, our water had an odd sulfur smell, like rotten eggs, and couldn't figure it out. We contacted APD and were lucky to work with Shane. He tested the water, gave us options and was very open to answering our questions. Within a week or so, we had a new water filtration system and softener installed, and no more smell. Chuck and Eric were wonderful in walking us through maintenance and troubleshooting. A few months later, we had e.coli show up in our water and we contacted Shane. Within a few days, the problem was solved and always with great communication along the way. The customer service and quality assurance is outstanding!
